Find the invoices Watson sends to your agency for its subscription and usage. You need workspace administration access to open Plan & Billing.
Find an invoice
- Open the workspace/profile menu.
- Choose Workspace Settings.
- Open Plan & Billing.
- Find the Invoices section below the plan details.
- Match the invoice by its ID or date, then check its amount and status.
For example, to check whether your agency’s latest Watson bill has been paid, find the newest invoice and read its status. A refund appears below the invoice as Refund issued, with the amount returned to the original payment method.
If the section says No invoices yet, Watson has no invoices to show for this workspace. Check that you selected the workspace whose subscription you want to inspect.
To update billing details or payment methods, choose Manage billing in the plan section. That button is available for Studio subscriptions and Community workspaces with pay-as-you-go storage.